Southwest Tennessee Electric Membership Corporation is proud to announce the winners of the 2013 Washington Youth Tour Creative Writing Contest. This year students submitted more than 100 short stories on the topic of “Electric Cooperatives: Powering your community.” This year’s winners will travel to Washington, D.C., in June for an expense-paid tour of our nation’s capital.
In a small show of our support and encouragement, the electric cooperatives of Tennessee provided breakfast for 150 recovery workers at Norman-based Oklahoma Electric Cooperative earlier today. OEC serves areas in and around Moore.
The sign below was displayed to let the people at OEC know that our thoughts and prayers are with them today.
Two OEC employees lost their homes, but all employees and their families are safe. The images and stories coming out of Oklahoma in the past few days have been both heroic and heartbreaking. The recovery is just beginning, and there is certainly a long road ahead for the people of Moore and the surrounding areas.
Please see the link below containing information about the “Touchstone Energy Cooperatives Oklahoma Relief Fund,” set up by the Oklahoma Association of Electric Cooperatives to assist individuals in electric cooperative service areas that were impacted by the May 17-20 tornadoes. We at OAEC have had many requests, literally from across the nation, concerning ways to make donations or send contributions for this relief effort. The link below contains the information that you need to make such donations or contributions.
Should you have any questions, please feel free to call Chris Meyers, OAEC CEO, at 405-478-1455 or Sid Sperry, OAEC Director of Public Relations, Communications & Research, at 405-607-0160, or you may reach them by e-mail at:
cmeyers@oaec.coop or sksperry@oaec.coop
We sincerely appreciate your thoughtfulness and consideration of these storm victims living in electric cooperative service areas within the state of Oklahoma.
Respectfully,
Sidney K. Sperry I Director of PR, Communications & Research
Oklahoma Association of Electric Cooperatives
Oklahoma Living Magazine
2325 E. I-44 Service Rd. OKC-OK 73111
D: 405-607-0160 C: 405-627-7754 F: 405-478-0246
www.oaec.coop www.ok-living.coop
What an awesome surprise at our Henderson office today! We received a gift from a community group called ARK in
Henderson. ARK delivered their RAOK (Random Acts of Kindness) which consisted of box lunches for the guys and
strawberries for the ladies. This was done in appreciation for our storm restoration work. Notice the cards that the children did for us. Thank you from the bottom of our hearts.
We are in the process of changing our customer management and billing software from an old DOS driven system to a Windows driven system. This is the main system we use to track all members’ accounts and to generate your monthly bill. As with most computer changes, we expect a few difficulties along the way. However, we are confident that the new software will allow us to operate more efficiently over the long term. We appreciate everyone’s patience as we go through this process.
One of the biggest changes with the new software is that every account number will change. We plan to convert to the new system on or around Feb. 7, 2013. At that point, a new account number will be assigned for every account.
TODAY FEBRUARY 6 STARTING AT APPROXIMATELY 3:00 PM UNTIL 8:00 AM FEBRUARY 7 OUR INTERNET AND TELEPHONE PAYMENT SYSTEM WILL BE DOWN FOR THE CONVERSION. If you make any online or telephone payments after Feb. 7, you will need your new account number in order to process the payment. If you use an online bill pay service through your bank or credit union, you will need to change your account number in their system as well (bank drafts require no action).
Again, we expect a few challenges, but we will work hard as we can to correct any errors as soon as possible. We appreciate the patience and undersatanding of our membership as we update our software, which will allow us to serve you better in the future.
We are in the process of changing our customer management and billing software from an old DOS driven system to a Windows driven system. This is the main system we use to track all members’ accounts and to generate your monthly bill. As with most computer changes, we expect a few difficulties along the way. However, we are confident that the new software will allow us to operate more efficiently over the long term. We appreciate everyone’s patience as we go through this process.
One of the biggest changes with the new software is that every account number will change. We plan to convert to the new system on or around Feb. 7, 2013. At that point, a new account number will be assigned for every account.
We will have an article in the Tennessee Magazine plus we will send a letter to every member communicating their new account number. Your new account number will be printed on our next monthly bill that is sent after the Feb. 7 conversion. You will also be able to find your new account number by going to our website at http://www.stemc.com. From our home page, simply click on “Manage Account”. Of course, any of our Member Service Representatives will also be happy to give you your new account number.
If you make any online or telephone payments after Feb. 7, you will need your new account number in order to process the payment. If you use an online bill pay service through your bank or credit union, you will need to change your account number in their system as well (bank drafts require no action).
Again, we expect a few challenges, but we will work hard as we can to correct any errors as soon as possible. We appreciate the patience and undersatanding of our membership as we update our software, which will allow us to serve you better in the future.
“Please check this link for information concerning a job opening for a Member Service Representative in the Brownsville Office.”
Job Posting MSR 12-26-2012
Early this morning, this crew of Southwest employees left to provide assistance in Virginia for Hurricane Sandy damage. From left to right they are: Jamie Bethune, Steve Priddy, Kirk Bray, Chris Austin, Jeremy Morris, David Taylor, Drew Yancey, Larry Cross, Bryan Dinkins.
Please keep these men in your thoughts and prayers as they travel and work in providing assistance to those affected by Hurricane Sandy.
Below is a nice article about the job performed by our linemen. So often the work they do is taken for granted. We hope you enjoy reading it.
Southwest exists for the sole purpose of serving our members. In an effort to get input from our members on how we can better serve them, we have started a series of community meetings to give our members an opportunity for input on how we serve them. The first meeting was held in the Montezuma community in Chester County and the next meeting is scheduled for the Browns community in Madison County on October 25. Below is a picture from the Chester County Independent of the meeting in Montezuma. We would appreciate your input on the idea of community meetings.
Thanks to all of our men who voluteered to assist with restoration of electric service in Louisiana after Hurricane Isaac. And Thanks to the Brownsville States-Graphic for a nice article in the newspaper recognizing our men.
Click here to see the latest information on power outages in STEMC's service area.
